Quality Inn Creekside - Downtown Gatlinburg, Gatlinburg
About Resort
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Price and Room Availability Calendar
Getting around
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What our guests says about facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Elevator
- ATM/Cash machine
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Skiing
- Hiking
Services
- Housekeeping
- Laundry
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Leisure/ TV room
- Jacuzzi
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- AM/FM alarm clock
Location
Reviews and Ratings <br />
The location of this hotel was pretty convenient for getting around, but the overall experience left a lot to be desired. The rooms seemed a bit outdated and also had a musty smell, which was disappointing. While the staff tried their best, there were definitely some service hiccups that made the stay frustrating at times. Overall, I don't think I would choose to stay here again based on my experience.
My experience at this hotel was overwhelmingly disappointing. The first room we entered was in horrendous condition; there were smashed bugs on the walls, significant water damage, and even black mold. After requesting a different room and being told there were none available, I sought a refund from the manager, only to face further issues with billing. Conversely, I enjoyed a much better stay at another hotel where the rooms were clean, spacious, and conveniently located with easy access to restaurants.
My stay at the motel had its ups and downs. While the location is fantastic, allowing easy access to local attractions, the overall condition of the property left much to be desired. The rooms are spacious and clean, but I encountered issues like broken handrails and elevators that frequently malfunctioned. The service was a mix; some staff were pleasant, but others were less accommodating. Overall, it was a decent experience but not without its challenges.
During my stay, I found the hotel could use some serious improvements. The location was excellent, being close to attractions, but the service was severely lacking and staff interactions were frustrating. The rooms were quite run down and not as described, which diminished my experience overall. While the parking was convenient, the additional fees imposed without prior notice felt unjustified.
I had a mixed experience at this hotel. The location is fantastic, making it easy to explore the area. However, the room I got was quite dated with some maintenance issues, and the elevator situation was frustrating at times. The breakfast area was also cramped and the food options left much to be desired.